Frequently Asked Questions
You can connect devices using Bluetooth (BLE) or ANT+ connection, you can use 3 different type of devices:
- Smart trainers: Wheel-on trainer or direct drive trainers. ( See updated compatibility )
- Heart rate sensors.
- Cadence sensors.
* If your device is not in the list, you can contact us for a quicker integration.
Meanwhile you still have kms in your trial counter, you will be able to save all your activities, after that period you will be able to continue training in Stamyn but to save your activity we ask you to support tour job and become a Premium user.
Bluetooth protocol has a limitation on the number of devices that can be connected at the same time, if that device is paired with other computer or cyclecomputer, it may happen that is not visible for another system and in consequence not visible for Stamyn.
Try to unpair from another device or if you are not sure to which could be connected, try to switch it off and on again. If problem persist, you can contact us to investigate more in detail.